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Device Compatibility
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Device Compatibility
Can I Use My Phone?
Do I Need an App to Play on an iPad or Tablet?
Does Phonics Hero Work on an XO Computer?
Does Phonics Hero Work on Microsoft Surface?
Internet Browsers
Which Android Devices Are Supported?
The Website/App Won't Load the Images and Appears Offline
Our App
The App is Frozen
Is There an App for iPad?
The App is Just Not Working
Solutions for Gameplay Issues
Clear Your Cache
The Game Buttons Aren't Working
The Next Game Won't Load
Why Are the Games Cut off on My Screen?
There's No Sound From the Games on Chrome
The Onscreen Keyboard Overlaps the Game
Why Are the Games Frozen on iPad?
Turn Off the Background Music
Erasing a Letter in the Spelling Games
Why Are the Games Frozen on Safari, Microsoft Edge or Firefox?
Solutions for Login Issues
I've Forgotten My Username
It Says My Email Is Already in Use
I've Forgotten My Password
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