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Clear Your Cache

If Phonics Hero isn’t loading properly or you’re seeing an old version of a page, clearing your cache will usually fix it.

Jump to: Chrome, iPhone or iPad, Android


Clear cache on Chrome (computer)

  1. Click the three dots (⋮) in the top-right corner of Chrome.
  2. Click Delete browsing data.
  3. Set the time range to All time.
  4. Select Download history, Cached images and files, and Cookies and other site data.
  5. Selecting tickboxes for clearing chrome cache

  6. Click Delete data.

Clear cache on iPhone or iPad

Note: on iOS 17 and earlier, this setting may appear under Settings > Safari instead of Settings > Apps > Safari.

  1. Open the Settings app.
  2. Tap Apps, then tap Safari.
  3. iPhone/ipad settings app

    Selecting Safari in the iPhone/iPad apps list

  4. Tap Clear History and Website Data.
  5. Tap Clear History and Data to confirm.

Clear cache on Android

  1. Open the Settings app.
  2. Tap Apps.
  3. Tap Phonics Hero.
  4. Tap Storage.
  5. Tap Clear cache.

Note: if you can’t find this, search for how to clear an app’s cache on your specific device as it can vary depending on each device.


Author: Phonics Hero

Still need help? Contact us at info@phonicshero.com.