The App is Just Not Working
Sometimes things just need a little refresh to get them back on track. If you’re having problems with the app, we recommend you:
- Check the app is up to date.
- Clear the Cache.
- Ensure your iPad/Android tablet’s software is up to date.
- Delete the app and then download the app again for iPad or Android.
Note: If you’re accessing Phonics Hero using your browser (e.g. Safari or Chrome), here’s why the games won’t work.