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My QR Code Isn’t Working

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Are you having problems logging in with your QR code? Firstly, log in through our website to check that your account has not expired. If your account is active:

  • Parents that got logins through the school – please contact your child’s teacher. In the meantime you can use your username and password to access your account. These details can be found on the same Login Card as the QR Code.

  • Teachers – please re-download the Login Card and try to log in again with the new version. If this doesn’t solve the problem, contact us on info@phonicshero.com. In the meantime, please use the child’s username and password to access their account.

  • Parents that set up the accounts themselves – QR codes are only available for school students. To access your account, please log in using your email address and password.

Author: Michelle Haines

Michelle helps schools make the Phonics Hero magic happen! Having worked with schools for over 6 years – and being married to a Primary School Teacher – Michelle really understands the intricacies of how schools get things done. As the Phonics Hero Lead Account Manager, she works with teachers, getting them started and guiding them through how to get the best from the platform.