You may cancel your subscription and receive a full refund of the most recent payment taken, within 7 days of the transaction.
Schools can apply for a refund within 14 days of purchasing either Phonics Lessons or Child Accounts.
All sales are final. As these are digital files, we are unable to refund customers once the purchase has been made.
To cancel your Phonics Hero subscription and receive your refund please email firstname.lastname@example.org and tell us: